Public Accommodation As a covered entity under the Title II of the Americans with Disabilities Act (ADA), the City of Los Angeles does not discriminate on the basis of disability, and upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. The Title II mandates the provision of reasonable accommodations for employees and auxiliary aids and services to ensure effective communication with people who are Deaf or Hard of Hearing. The type of auxiliary aid or service provided will depend on what is needed for a specific situation. For any accommodation requests please contact us: LADWP Support